Reviews
At Lafayette Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 95 Reviews
Ward Taylor
07/18/2024
Located in Battle Ground
07/18/2024
Located in Battle Ground
Had a new furnace and ac installed today. The guys where great and had the unit up and running before they left. I would will use them from now on. They also worked on the fire stations systwm as well. Best service in town!!
Service: New System Installation
ROSS
06/17/2024
Located in LAFAYETTE
06/17/2024
Located in LAFAYETTE
Have been using this organization for about 16 years. Today they were here for a service call. As always, they were tops in all they do. Tyler, along with all others have been excellent: installation, servicing, and keeping my system and me happy. They are the ones to contact.
Service: System Repair
Zhenhua Zeng
10/09/2022
10/09/2022
We just moved in our new-bought house a few month ago. In the last week, the AC Thermostat reminded of us for the filter changing. But I can not figure out how to do it. So, I call the Lafayette Heating and cooling. Because we used geothermo unit, the girl who answer the phone can not figure out how to do it either. So, she directed me to another personal, who walked me step by step through facetime, until I eventually figure out how to change the filter.
Tony Wiltse
08/01/2022
08/01/2022
Lafayette Heating and Cooling was very responsive, professional and delightful to work with. They came in after another contractor did a poor job installing a new AC unit that was not working at all. Jacob, Drew and Tom had amazing attention to detail and to us as the customers. Just based on their work with our house, I would highly recommend them to anyone. Thank you Lafayette Heating and Cooling for redeeming a rough situation!
Tony
08/01/2022
Located in Lafayette
08/01/2022
Located in Lafayette
Lafayette Heating and Cooling was very responsive, professional and delightful to work with. They came in after another contractor did a poor job installing a new AC unit that was not working at all. Jacob, Drew and Tom had amazing attention to detail and to us as the customers. Just based on their work with our house, I would highly recommend them to anyone. Thank you Lafayette Heating and Cooling for redeeming a rough situation!
Sue & Marc C.
08/10/2021
Located in West Lafayette
08/10/2021
Located in West Lafayette
We are very pleased with Lafayette Heating and Cooling. We had our 20 year old AC and furnace replaced in one day thanks to the hard work of Tom, Drew, Jacob, and Dakota. When there was an issue with the natural gas pressure to the furnace, Tom and Drew were very thorough in their trouble-shooting, making sure that the problem was found and fixed! (It was dirt that had plugged the pipe near the gas meter, probably had been there awhile.) We highly recommend Lafayette Heating and Cooling for their prompt response, professionalism, and hard work to make sure the job gets done right! Thanks again!
Service: Air Conditioner and Furnace
Amanda Russ
08/05/2021
Located in West Lafayette
08/05/2021
Located in West Lafayette
The gentlemen who came and did the work were professional and courteous. They were very kind and kept a clean work area. I was very impressed with the work they did, and how fast. I have used many other companies and not had a nice thing to say. The customer service here was top notch, every employee had a smile on their face and I can just not compliment them enough. I would recommend Lafayette Heating and Cooling 110%!! Thank you for everything!
Service: Air conditioner/Furnace
Dave F.
07/10/2021
Located in West Lafayette
07/10/2021
Located in West Lafayette
Have been a customer since 2008 and purchased new system this July 2021. Service has always been great . This installation was well done. Bottom line is Lafayette Heating and Cooling is both professional and knowledgeable. I would highly recommend.
Service: New furnaces and air Conditioner
Taylor
06/30/2021
Located in Lafayette
06/30/2021
Located in Lafayette
My husband and I were in a huge panic when our old outside AC unit started making this awful screeching sound, especially considering we are expecting our 3rd baby via c section 4 days from when it started. After calling around, we were able to get our salesman, Greg, out here to look at the old units within the matter of a couple of hours. He was thorough and didnt bore us with any of the technical stuff. Everything was explained in words we could actually understand. AND we had the new system installed literally the very next day, by Bill. We were so pleased with the fact that they left the place better than they found it and Bill made sure we understood what was installed. We are so grateful for how quick they came to our rescue and were pleasantly surprised that we didnt have to sell our first born child to pay for it. We 100% recommend Lafayette Heating and Cooling and will absolutely be using them again in the future.
Service: Ducane HVAC System
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